Managed Detection & Response (MDR) – MSP Model
The Managed Detection & Response (MDR) service from iS Group L.L.C-FZ provides continuous protection of endpoints, servers, and user activity through advanced detection technologies and centralized security monitoring.
The service is based on the integration of ESET Inspect (XDR) for endpoint detection and response, and Safetica DLP for data protection and user behavior monitoring. This combination ensures comprehensive visibility into security events, user actions, and data flows across the IT environment.
Endpoint-Centric Security Architecture
The service is designed with a focus on endpoint-level visibility and control, where the majority of modern cyber threats originate.
- continuous monitoring of endpoints, servers, and user activity
- behavioral threat detection and event correlation using ESET Inspect
- data protection and insider threat prevention using Safetica DLP
- visibility into user actions, data handling, and security events
Threat Detection & Response
The service includes continuous evaluation of security events and active response to identified threats.
- monitoring and analysis of security alerts
- detection of anomalies and suspicious behavior
- incident response and threat containment
- root cause analysis and remediation recommendations
Data Protection & Insider Risk Management
Integrated DLP capabilities provide control over sensitive data and reduce the risk of internal security incidents.
- monitoring and control of data transfers (USB, cloud services, email)
- prevention of unauthorized data exfiltration
- enforcement of data handling and security policies
- user activity monitoring and insider risk identification
SOC Integration & Operations
The MDR service operates as part of a centralized SOC model, ensuring continuous oversight and operational consistency.
- 24/7 monitoring of security events and alerts
- centralized event management and incident tracking
- escalation procedures and incident handling workflows
- reporting aligned with SLA and security metrics
- continuous tuning of detection rules and response processes
Service Delivery Model (MSP)
The MDR service is delivered as a fully managed service, including deployment, configuration, monitoring, and ongoing optimization.
- SLA-based service delivery and reporting
- centralized management of security technologies
- faster deployment and immediate security uplift
- continuous tuning and optimization of detection rules
- scalable service aligned with customer infrastructure and growth
Service Benefits
- reduction of cybersecurity risks and incident impact
- improved visibility into security posture and threats
- support for compliance with regulatory requirements
- increased operational stability and resilience
